The surge of patients caused by COVID-19 will undoubtedly affect how healthcare is delivered once the current situation passes. We’ve compiled a list of the top 10 changes we’re anticipating from a strategic and operational healthcare perspective on the other side of the curve, in the next few months as well as over the next couple of years.

1. Immediate optimization of all procedural capacity and operations
2. Reevaluation and reprioritization of capital expenditures
3. Dedicated primary and specialty care clinical pathways for post-COVID-19 patients
4. Substantial increase in mental health countermeasures
5. Adoption of telehealth to broaden applicable diagnoses (primary and specialty care)
6. Centralization of supplies by systems, regions, states, and national
7. Enhanced federal and state regulation regarding isolation capabilities
8. More POC testing moving to the home, leveraging telehealth
9. Enhanced security, public control, and infectious disease policies and procedures
10. Patient experience metrics to include infectious disease prevention